Category: Customer service and customer experience

  • Analyzing Your Competition Can Help Improve Your Marketing Strategy

    Analyzing Your Competition Can Help Improve Your Marketing Strategy

    Competitive intelligence and analysis can improve marketing techniques for businesses at any size. As defined by Investopedia.com, competitive intelligence legally and ethically gathers relevant information about competitors’s businesses. That information is then used in the short term, or tactically, and also in long ranging tasks, referred to as the strategic method. There are dozens of…